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DELIVERY & RETURNS DELIVERY
DOMESTIC – GREECE
ELTA Courier – Registered Mail: €2.50
Expect your shipment to arrive within two to three (2 -3) business days of our ship date. We will provide you a tracking number so that you will be able to track your package.
ELTA Courier – Registered Mail with Cash on Delivery: €5.00
Expect your shipment to arrive within one to two (1 -2) business days of our ship date. We will provide you a tracking number so that you will be able to track your package.
EUROPEAN UNION
UPS Standard – Registered Mail
- 1 item: €15.00
- 2-3 items: €17.00
- 4-6 items: €21.00
- 7-10 items: €23.00
- 11-14 items: €27.00
Expect your shipment to arrive within three to six (3 – 6) business days of our ship date. We will provide you a tracking number so that you will be able to track your package.
EUROPE – REST OF THE WORLD
Hellenic Post – Registered Mail: €15.00
1 item: €15.00
2-3 items: €20.00
4-6 items: €22.00
7-10 items: €26.00
11-14 items: €30.00
Expect your shipment to arrive within three to six (3 – 6) business days of our ship date (Europe), within seven to ten (7 -10) business days of our ship date (Rest of the World). We will provide you a tracking number so that you will be able to track your package.
In some countries, customs or import duties may be charged. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot provide an estimate of what they may be. Customs policies vary widely from country to country, please contact your local customs office for further information.
Most orders will ship out within two to three (2-3) business days of ordering. We do not ship Saturdays, Sundays or holidays. Once we’re finished preparing your order, you will receive an e-mail informing you that the order has shipped.
Sometimes deliveries can be delayed through reasons beyond our control.
Once an order has left the Paradise Chick office, it is in the care of Hellenic Post and your local postal service. We are not liable for any errors made by these services or for any items damaged during the opening of your parcel.
URGENT ORDERS: For any urgent orders, please contact us via email.
info@paradisechick.com
EXPRESS SIPPING
If you choose express shipping, maybe the courier company will name the address as a remote area and therefore there will be an extra charge in order to deliver the package.
In this case, after our contact, either you will have to cover the extra cost or give us a new address.
The cost depends on the country and the distance.
In the case of remote areas, the delivery time depends on the communication between the company and the customer.
RETURNS
If you are in need for a return or an exchange, please email info@paradisechick.com or use contact form, stating your name, details, order number and reason for return.
Please insure packing slip is in the package
All returns/exchanges will be granted no later than 15 days from when your shipment is received. All items purchased must be in original condition with original packaging.
The customer is responsible for all return shipping charges.
All returns will be refunded to the account monies were received from.
No refund allowed for any product after 15 days.
PARADISE CHICK reserves the right to modify these terms/policies.
You agree that you will regularly check and review these terms/policies to keep informed of any changes.
WHOLESALE
For wholesale please contact: Areti (info@paradisechick.com)
